Community Bank Permanently Ending Lobby Services at Turin Road Branch in Lowville, Effective July 30th; Drive-Thru Services will Continue


Published: July 17, 2021 at 04:00 p.m.

By: Nick Altmire


Lowville, NY- Community Bank, N.A. has announced that it will be modifying services at one of their two branches located in Lowville.


Effective July 30th, the Turin Road branch, located in front of the Tops Plaza at 7395 Turin Road, will permanently be ending lobby services. Drive-thru service will continue as the branch will transition to operate as a drive-thru only branch.


In a letter notifying customers of the change, Community Bank recommends that anyone needing lobby services can still use their nearby branch located at 7605 State Street in Lowville. Lobby services at the State Street branch will remain unchanged, with the lobby open Monday through Thursday from 9 a.m to 3 p.m. and Friday from 9 a.m. to

5 p.m.


“We recognize the evolving ways customers are baking with us, including increased use of our drive-thru, online, mobile and telephone banking,” Hal Wentworth, Senior Vice President of Retail Banking at Community Bank, N.A., said in the letter. “We remain committed to the Lowville community, and you will be happy to know that the Community Bank drive thru at 7395 Turin Road will continue to assist you with depositing or withdrawing money, making loan and credit card payments and other transactions.”


The night depository service and the 24-hour ATM will remain operational at the Turin Road branch.


Customers were additionally provided with information on digital tools and telephone banking options allowing them to bank from anywhere.











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