Update from Frontier Communications:
FRONTIER SERVICE 75% RESTORED
- Phone service to 75 percent of affected customers including Lewis County
General Hospital, The Lewis County building, Beaver River Central School,
other large institutions and residences are now restored and being field
tested.
- We expect the Lowville Central Office to be fully back online today,
effectively restoring service to the remaining customers and communities.
- Frontier technicians have been working non-stop to restore phone service
and will continue to be on site this weekend, testing and ensuring systems
are operating as we complete restorations.
- As a result of effects of Wednesday’s lightning strike, the restorations are
progressive as Frontier techs systematically replace equipment and systems
are brought back online.
- “We expect the Lowville Central Office to be fully back online today and
thank our customers and the communities we serve for their patience,” said
Julie Murtagh, Frontier’s East Region Senior Vice President of Operations.
“Frontier’s facilities are ground-fault protected but a suspected lightning
strike disrupted our system in unusual ways. The effects of lightning are
unpredictable and beyond control and we may still find isolated outages
occur after our full restoral. We ask for customers to let us know if they are
still out of service and we will respond promptly.”
- The service disruption affected 2700 phone lines.
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